Q. What types of document formats do
We prefer Microsoft Word documents but our editors can
work with other types of manuscript formats such as Adobe
PDF, Tex, and LaTex. If you have created your manuscript using
another document format and would like to know if we can edit
your manuscript using that format, please contact
Q. How do I submit my manuscript?
Submitting your manuscript is easy. Just complete the three
simple steps below:
- First, click on Submit
- Second, tell us if you are a new customer or a returning
- New Customer? Simply click on the Register
link to set up your personal account. When you do, you
will be asked to complete our online registration form.
After submitting the completed registration form, you
will be sent an e-mail that includes a link to click on
to access your newly created account.
- Returning Customer? Simply click on the Login
link, enter your e-mail address and password, and you
will immediately gain access to your existing account.
- Finally, log into your personal account, and click on
"Upload Your Manuscript". While there, select the file to
be uploaded from your hard drive and click on "Submit."
Q. What happens to
my manuscript after I upload it to your site?
Once we receive your file, we will quickly determine the
exact number of words it contains and then send you an official
quote with the turnaround time required to edit your manuscript.
Upon receipt of your confirmation that our quote is acceptable,
we will immediately start the editing process. When the editing
process is complete, we will send you an invoice. Upon receipt
of your payment, we will promptly send you your edited manuscript.
Q. Can you guarantee
that my personal information and manuscript will be protected
Absolutely! We recognize how important our authors' privacy
is and have installed a SSL Certificate from the internationally
recognized company, Verisign. This SSL Certificate ensures
that our Website is authentic and that all sensitive data
provided to us by our customers are secured by SSL encryption.
Additionally, we require that all of our editors sign a confidentiality agreement prior to starting work with us. This confidentiality agreement ensures that our editors cannot, under any circumstances, share our customers' personal details or manuscript and that they will destroy all copies of manuscripts that have been edited after delivery to the authors.
Q. If I use your service,
will my manuscript definitely be accepted for publication?
While it is our goal and obligation to correct and refine
the use of English in your scholarly, scientific, technical, or medical
manuscript, we cannot make any guarantees about the acceptance
of your document once we have edited it for you.
Acceptance of your manuscript lies solely within the domain
of the peer review group and/or Editor of the publication
that you have submitted it to. Further, we are unable to make
any judgment regarding the quality of your manuscript's content
or the possibility of its acceptance to a particular publication.
Q.What should I do
if I am having difficulty uploading my file?
First, make sure that you are a registered user and that
you have logged into your personal account. Next, make sure
that your document complies with one of our accepted document
types. If you are logged on and the document you are attempting
to upload is a MS Word, Tex or LaTex file and you are still
experiencing difficulties, please contact our Webmaster.